Privacy Policy

1. Introduction

OxaStore Biotech Pvt. Ltd. ("OxaStore," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, interact with our services, or provide personal information through our contact channels. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

We may collect the following categories of information:

• Personal Identifiers: Name, email address, phone number, and organization name provided voluntarily through our contact form or direct correspondence.
• Usage Data: Browser type, operating system, pages visited, time spent on pages, referral URLs, and IP address collected automatically through cookies and analytics tools.
• Communication Records: Content of messages, emails, or inquiries submitted to us through the website or other communication channels.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide requested information about our products and services.
• To improve our website functionality, content, and user experience.
• To communicate important updates regarding our products, services, or company developments.
• To comply with legal obligations and enforce our terms of service.
• To analyze website traffic patterns and optimize our digital presence.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website and conducting business, provided they agree to maintain confidentiality. We may also disclose information when required by law, regulation, or legal process, or to protect the rights, property, or safety of OxaStore, our users, or the public.

5. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and restricted access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. You may configure your browser to refuse cookies or alert you when cookies are being sent. Some features of the website may not function properly without cookies enabled.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights

Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable regulations.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the website following any modifications constitutes acceptance of the revised policy.